Navy FCU Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Navy FCU Bank account or service department,

Other bank product/service Making/receiving payments, sending money Virginia

Some one hack my dibit card I told them I did n't make the purchase but they paid it any way, resort for every bill came due they added fees for over draft, then my automatic was deactivated and my bills was not being paid which was report to the reporting companys, no told me automatic was deactivated and late was being reported and late fee'e add to amount due to me account. This whole problem could have been avoided if the credit union had not paid a bill due to hack I received an email about the purchase I replied by I did n't make are authorized the purchase, I called the credit union and told them I did n't make the purchase, at that point it had not been paid even after them I did n't make the purchase they still paid it and added overdraft fees for all bills that needed to be paid by automatic pay from my checking account everyday checking, and then they deactivated the account with out notice and my bills was not being paid

Navy FCU customer in Virginia
Apr 11, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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