BBVA Compass Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BBVA Compass Bank account or service department,

Checking account Deposits and withdrawals Texas

I recently opened a business account with BBVA in - 2016, and ever since then, I have been having issues with logins, password retrievals and the rest. The most painful thing was when - of my clients wired money into the business account and subsequently had to wire some into the company 's brokerage account. The wire transfer was cancelled and hence, account frozen. I have gone to the local branch at - T- to make complaints, but all to no avail. I was told they could n't unfreeze the account because whoever froze it is still unknown and neither do they know the reason behind it. This is a business account, and I have n't been able to conduct business the way I should. All I want is to withdraw all my cash and possibly close my account with them. If no resolution is reached in couple days, I will proceed with legal actions. This is absolutely absurd and uncalled for. - -

BBVA Compass customer in Texas
Apr 10, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BBVA CompassComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/201510/201511/20151/20162/20164/20166/20167/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BBVA CompassDeposits and withdrawals0.8%72.2%19.5%1.5%2.3%3.0%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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