Discover Credit Card Complaint

Cash advance

Discover Credit card department,

Cash advance South Carolina

I was scammed. I took a $2500.00 cash advance on my Discover card. I was skeptical but I sent the money to the scammers. They then payed off the $2500.00 on my Discover card & told me to get another $2500.00 cash advance. I called Discover to see if they could put a hold on any cash advance untill the scammers payment cleared the bank. They said there was no way to do that, I would just have to check back to see if it cleared yet. The next day, the scammers said they talked to Discover & got it cleared. I called Discover and they said yes, the payment had cleared. Discover had lied, the payment had not yet cleared. The scammers put a stop payment on it later. Because Discover lied about the payment being free & clear I believed the scammers were telling the truth. I took out another $2500.00 cash advance because the first advance was payed off free and clear and could not possibly come back to me. I sent the scammers the $2500.00. They paid it off once more and my balance dropped to $0.00 again. The first $2500.00 had been paid and Discover said it was free & clear ( this was a lie ) so I believed these people and got another $2500.00 cash advance. So I should have ended up with a $2500.00 balance plus $120.00 cash advance fee for a total of $2600.00, which I had the next day. One day later my balance was $5200.00. the next day my balance was $7800.00. I called Discover and said because they lied to me about the payment being cleared when it had not yet cleared that I was only liable for $2600.00. They insisted I owe them $7800.00 because there was stop payments made on the payments. I said if stop payments were made then you lied to me about the payment being free and clear and that makes Discover card responsible for the $5200.00 not me. They disagree.

Discover customer in South Carolina
Apr 08, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with monetary relief

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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