Quality Loan Service Corporation Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Quality Loan Service Corporation Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Washington

To Whom It May Concern, Here is a summary of events on the house my ex-wife was awarded in our divorce over 10 years ago. However the loan was in my name. House payments were behind for several years, Attempts were made by me several times to bring the house current for her. At one point we got a notice to pay current from the mortgage company with an $8000.00 or so figure with a time limit to pay. We sent off a bank wire transfer with in the time frame. Two weeks later the funds were returned to the bank and we were notified of an error and that they needed almost $12000.00. After this we tried several attempts through the mail system to do a " loan Modification '' directly with the bank. Each time we were told we filled out the papers wrong and had to start over. We did this 3 times over a 2 year period.


ONE THAT HELPS US FILL THEM OUT. This went on for an additional two years till -/-/- then they switched our " LOAN SERVICER '' to - - -. We had to start over on the loan modification forms. - - we were continuing to get requests for additional information through -/-/-. On a phone call to - - servicing -/-/-, we were told that we should not be getting any notices because they had already foreclosed the property through a sheriff 's sale -/-/-. At this point I quit trying to help my ex-wife as it seemed it was finally over with knowing the foreclosure had occurred. My credit began to recover and - - quit reporting to the credit bureau 's any late payments on my Part. Then about -/-/- they began reporting me as late payments again. I disputed it and it was removed. But then it showed up the next month and every month since then. And my credit score has dropped more than - points. And I just got a notice from - - that they decreased my credit line due to a recent late payment account. My ex-wife was again served a Sherriff 's eviction at the end of - -, and - - - took possession of the home and put a lock box on it. I spoke with them directly on Friday - -, - and they informed me the initial foreclosure was done improperly and so they were having to go through the process once again. I however now did not receive any paperwork or notification and was told that I no longer was a part of the loan. I did not quite understand but accepted it as this was what I wanted to be the case. Now in - they again are reporting this as late and again showing on my credit. This needs to stop. Sincerely, - -

Quality Loan Service Corporation customer in Washington
Apr 06, 2016

* Source: CFPB Complaint Database

Quality Loan Service Corporation response to complaint:
Closed with explanation

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