Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Virginia

My original payment was set at $50.00 around -/-/-. I called to get my limit raised to $190.00 since I can afford more to autopay each month. Each month only $0.00 comes out. I 've called since this first happened in -/-/- and Navient said the next payment should be $190.00, but that has yet to happen. I 've ended up paying more interest than I would have if I my autopay could actually take the correct about of money out.

Navient Solutions, Inc. customer in Virginia
Apr 06, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more