Tuition Options LLC Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Tuition Options LLC Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Michigan

Hello, well I am - college and have loans through - and Tuition Options from 2014. Tuition options would hound me through email, phone, and actual mail to pay. I do n't work as much because I am a - - - and I only make a certain amount each check. I have other bills, groceries, and car problems to take care of. I would pay $ -- if I have it to put towards my loans. I and my mom who is the - at - - also asked could I pay my loans after I 'm done with school when I have more time to actually work and I was told no. Also I recently looked on my tuition options account and I was also on the phone with an employee their and they said I have n't paid anything or they did n't receive any payments which is a huge problem. I also tried to see if I can combine my loans from - and Tuition options and I was turned down by tuition options in which a student " can '' combine loans and pay it off bit by bit after I finish school. I also


to pay after I already paid $50.00 on -/-/-. It have n't even gotten to -/-/- yet and they 're sending me emails saying they 'll report my loans to the credit bureau if I do n't pay and if I do n't answer their phone calls and mail. My credit is low because of them. My car is currently in the shop still because I have n't been able to pay for it yet. I 've been paying for tuition options, my other bills, and barely trying to put groceries in my home. I 'm a student and I believe what they are doing is harassment ; from sending tons of letters every two weeks to emails every week, to a phone call every month even when I make my responsibility payment. It 's - and I 'm starting to be at my climax with them. I have all of the letters they 've sent me and I can look in my emails to pull up all of the times they 'd hound me and threaten to place my stuff in with a credit bureau. Please help me, in desperate need. Sincerely, -

Tuition Options LLC customer in Michigan
Apr 05, 2016

* Source: CFPB Complaint Database

Tuition Options LLC response to complaint:
Closed with explanation

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