Fifth Third Financial Corporation Credit Card Complaint

Fifth Third Financial Corporation Credit card department,

Balance transfer Georgia

They put a unauthorized charge of $590.00 for a balance transfer on -/-/2016. The bank that they claim they paid has not been credited to my other account.. I requested on -/-/2016 that a balance transfer of $620.00 be canceled. I have had a extra - charged on my account with nothing to show for it while being billed for interest on the same money they say they paid.