JPMorgan Chase & Co. Credit Card Complaint

Other

JPMorgan Chase & Co. Credit card department,

New York

We were issued - refund checks -/-/- for interest over charges on credit cards issued by Chase Bank USA. The refund check was due to the SCRA program. We received a - -/-/- for the refund payments. We are now being forced to pay income taxes on money that was not income but money we had paid to Chase Bank USA for interest.

JPMorgan Chase & Co. customer in New York
Apr 05, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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How JPMorgan Chase & Co. handles Other complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Other1.4%82.2%11.0%5.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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