Shellpoint Partners, LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Oregon

In 2015, I made - payments of $3700.00 to Shellpoint Mortgage Servicing. According to documents that were supplied by - as well as statements made by employees and agents of -, these payments would cover interest only. The payments were insufficient to cover principal, and in fact were not enough to cover the actual interest in each payment period. The total interest payments in 2015 totaled $11000.00. - reported to the IRS that my interest payments in 2015 were only $8100.00. This is the figure that was supplied on the IRS form -. There has never been an explanation as to what happened to the $3100.00 difference. I believe - is violating Mortgage Servicing Rules by either under-reporting interest paid in a year or failing to report on the reason for the difference between interest paid by the homeowner ( myself ) and interest reported to the IRS.

Shellpoint Partners, LLC customer in Oregon
Apr 03, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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