JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Texas

I have been attempting to use the short sale option to sell for over a year now. Although I have been working with Chase bank providing any and all documentation requested of me in a timely fashion they are now going to foreclose due to a multitude of internal delays mainly caused by internal value disputes between the appraisal and BPOs, which is no fault of mine! I was told to list at $58000.00 which forced them to deny the original offer of $20000.00. I finally received and submitted a new offer of $35000.00. However, since the appraisal was $18000.00 and the BPO was $40000.00 the variance was denied. They are going to foreclose in a few days, and they stated that since they are waiting on more values to come in there is nothing they can do ; even though I have good offer well over the official appraisal amount and within the FHA percentage for BPOs. The wo n't even postpone the foreclosure until they get their values back. PLEASE HELP!!

JPMorgan Chase & Co. customer in Texas
Apr 01, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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