Amex Credit Card Complaint

Delinquent account

Amex Credit card department,

Delinquent account Washington

American Express is stalking me on social media and calling my friends and family members to collect a debt I owe them. I have explained our situation, and am paying them slowly, but they continue to harass my friends and family.

Amex customer in Washington
Apr 01, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Company profile

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How Amex handles Delinquent account complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20125/20126/20128/20129/20121/20132/20133/20136/20137/20139/201310/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20151/20163/20164/20165/20168/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexDelinquent account74.8%6.8%15.5%1.0%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
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