Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged California

When I was - years old I thought it would be a great idea to go to a - school. I found one in - and before I knew it I had a loan with - - for $20000.00. What I did n't understand at - were the terms of the loan. I 've been paying the loan for 10 years and my balance is still $20000.00. Looking at it now I see that my re-payment amount is $75000.00. So far all of my payments have gone to interest. $75000.00 for a beauty school which I consider to be a scam seems insane. I pay over $300.00 a month.I do believe I was a victim of predatory lending. The total payments so far already add up to far more than my original loan amount.

Navient Solutions, Inc. customer in California
Mar 30, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Consumer disputes how Navient Solutions, Inc. handled their complaint

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/20161/2017010203040506070Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Dealing with my lender or servicer91.4%3.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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