Capital One Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Capital One Prepaid card department,

General purpose card Managing, opening, or closing account Louisiana

I enrolled in Capital Ones so called secured credit card and the system denied me and sent some link to view a letter as to " why ''. The link is broken and does not work, they also did a hard pull on my credit report and I received no benefit from it.

Capital One customer in Louisiana
Mar 30, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints10/201411/20143/20154/20151/20163/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneManaging, opening, or closing account75.0%12.5%12.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.2%8.9%0.6%16.6%53.7%20.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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