USAA Savings Credit Card Complaint

USAA Savings Credit card department,

APR or interest rate Oregon

I have a USAA credit card. I received an offer from USAA for 0 % interest on new purchases until -/-/-. I accepted the offer on -/-/-. I had no previous balance forward on the card, and I paid the entire -/-/- statement in full. On -/-/- I was charged $3.00 in interest on new purchases. On -/-/- I was charged $3.00 in interest on new purchases. Twice I contacted USAA to receive credit for the erroneous interest charges. Both times, the representative agreed that I should not have been charged interest. Both times, I was put on hold off and on for approximately 30 minutes. Neither time was the agent able to issue the credit. The second time I called, I was told that a ticket was opened with the IT department, and that it would be resolved. I still have not received the credit. This is ridiculous. I am no longer charging to this card because obviously they ca n't figure it out. USAA owes me $6.00, plus an hour of my life. & lt ; This account was recently converted to a - account, which is the number I am providing. The interest charges were on the previous -