First National Bank of Omaha Credit Card Complaint

Closing/Cancelling account

First National Bank of Omaha Credit card department,

Closing/Cancelling account California

My credit card experienced unauthorized charges. The credit card company, First National Bank of Omaha, did reverse all the charges, however after concluding their investigation and that I was not responsible they closed my credit card account. I request respectfully that they reconsider and re-open my credit card. The fraudulent activity in this matter appears to trace to an address in a crime stricken area of - - where I do not live and have never lived, about - miles away from me, and a proper investigation by - has proven that I have nothing to do with that address as well. Why is it that insult has been added to injury and my credit card closed when I have done nothing wrong?

First National Bank of Omaha customer in California
Mar 30, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Consumer disputes how First National Bank of Omaha handled their complaint

Created with Highcharts 4.2.3First National Bank of OmahaClosing/Cancelling accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling accountSource: Consumer Financial Protection Bureau

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