Shellpoint Partners, LLC Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Minnesota

i have submitted a complaint once already about shell point mortgage and they responded by sending me a letter saying they received the complaint and were sorry, they said they were looking into the matter and would send me an update on my file asap. I still have not received anything they still wo n't return my phone calls and my home is going to sheriffs sale on -/-/2016 I finally got an e-mail from them last night at - saying that my case was under review and to call with any questions I tried calling anyone I talked to could n't help me they had to transfer me to a specialist who is never there and never returns phone calls now I am down to the last min to get something done and I ca n't do a dam thing because they refuse to do there jobs. ( so much for keeping my home )

Shellpoint Partners, LLC customer in Minnesota
Mar 29, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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