Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
JPMorgan Chase & Co. Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California
Chase Mortgage Acct # - is reporting a balance of $240000.00 on our credit files. This account should be reporting a - balance as this was a Short Sale on -/-/-. I sent a demand letter to Chase Mortgage on -/-/- and have yet to receive a response from them. The only responses I have received are from the credit bureaus and the balance is still there. This is a major error that is preventing me from getting the credit we deserve. This needs to be corrected immediately or delete this account off our credit files!!
JPMorgan Chase & Co. customer in California
Mar 28, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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