Homebridge Financial Services, Inc. Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Homebridge Financial Services, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Mississippi

My new loan servicer incorrectly applied an entire mortgage payment to principal, failing to give me credit for the normal installment payment. I became aware of this mistake via robo-calls every month asking me to make a payment even though it was automatically drafted on the due date each month since origination.

Homebridge Financial Services, Inc. customer in Mississippi
Mar 28, 2016

* Source: CFPB Complaint Database

Homebridge Financial Services, Inc. response to complaint:
Closed with explanation

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