New American Funding Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

New American Funding Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I refinanced my primary mortgage in 2013 with a company called New American Funding. They did lower my rate but told me that I would have to pay MPI because I refinance was over 80 % LTV. During the refinance process, my loan officer - - - ( employee of New American Funding ), told me my MPI would be for 92 months or until my LTV got to 80 %. I have requested my mortgage company to order an appraisal because I believe my house value is high enough to cover the loan at 80 %. When I did this, they told my I had to have the PMI for 11 years ( 132 months ) and that there was no way around it. My challenge is that I was told something else and my loan documents say my term is 92 months max.

New American Funding customer in Texas
Mar 24, 2016

* Source: CFPB Complaint Database

New American Funding response to complaint:
Closed with explanation

Consumer disputes how New American Funding handled their complaint

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