Caliber Home Loans, Inc Mortgage Complaint

Caliber Home Loans, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New York

Requested assistance on a modification for Making Homes Affordable program due to foreclosure sale date -/-/2016, denied stating documents were not received 15 days prior to sale date, when complete package was submitted to lender same day as third party authorization which was - -, 2016 ( 20 days prior to sale date ), spoke to rep on - - stated on TPA on file. informed rep how do they only upload - document out of many, Sale date approaching fast, rep informed me if complete package send again. Re faxed modification documents again on -/-/2016, rep stated on documents uploaded to Mortgagors system on -/-/-, it took 5 days to upload documents submitted for modification. Informed rep that is not acceptable and can not fault client when it was there systems that delayed the process as originally was sent on the -/-/2016