American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

American Honda Finance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay New York

I lost my job - -, 2016. I called Honda Financial Services to inform them of this and see about deferring some payments until I could get working again. I was told " no '' because I had n't had my vehicle long enough to make six consecutive payments. I assumed I would be getting a tax refund this year and just get caught up with that money. When I went to file my taxes, I learned I was going to be PAYING IN and getting NO refund.I called Honda back and asked them to work with me.Again, I was told " no ''. After asking several family members ( who are all financially strapped themselves ) for assistance and them being unable to help, I called Honda back and asked again for help so I can keep my vehicle, and again was told " no ''. I explained I was not unemployed by


I live in a very rural area.We have NO public transportation here! If you do n't have wheels, you DO N'T work, nobody will hire me without them! I have asked Honda several times if they will help me with my loan so I can keep my vehicle. My - mother co-signed the loan and lives on social security.She has no way to help me out.Honda sent me a past due notice and in there it states if I am having financial difficulties, to contact them immediately and they can help.They have offered me NO help and I do n't want to lose my truck!

American Honda Finance Corporation customer in New York
Mar 22, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with non-monetary relief

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