Arvest Bank Mortgage Complaint

VA mortgage Settlement process and costs

Arvest Bank Mortgage department,

VA mortgage Settlement process and costs Arkansas

On or about -/-/16 and offer and acceptance was asked and granted on real estate in - - -. The loan is a VA and loan application for property was submitted to Arvest Bank in - -, -. The problem begins here ; the VA appraisal request was submitted to the VA Regional Office in -, - on -/-/16 and was due back by -/-/16. As of this date -/-/16 it has not been submitted to the bank or the VA, even though - -, and - - were on the real property, inspected the home and outlying buildings on -/-/16. The bank misspoke when I was told that the request for VA was given on -/-/16 for appraisal. The situation has cost me money, delayed shipping/moving problems with contract carrier, storage costs and extension of money spent in an apartment without hardly any of my household goods, including limited clothing. All of the belongings are in storage. The seller is having the same problems. The appraiser, - - and - - need to be dealt with. I have left several messages ( - - - ) -. - - - - - to no avail. They have not returned any calls. I have filed a complaint with the VA in - and assured me that the appraisers have violated the time constraints established by their dept. The bank, Arvest has not been forthcoming in their communications with me and are of partial fault in my thinking, due to a lack of communication and misspoken facts on the loan time and closing date. It was originally to be - -, 2016.

Arvest Bank customer in Arkansas
Mar 22, 2016

* Source: CFPB Complaint Database

Arvest Bank response to complaint:
Closed with explanation

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