Atlanticus Services Corporation Credit Card Complaint

Billing disputes

Atlanticus Services Corporation Credit card department,

Billing disputes Texas

On - -, I made an appointment with -- - about considering possible -. I was told I was an excellent candidate.They treatment was $580.00 which they financed through FORTIVA, --. Less than two weeks after the treatment I went back and spoke with the Manager and said the treatments did not work and now I have a -. She told me she would get with her Regional Manager and get it resolved. Two weeks passed, i heard nothing so I started to call. They said they would refund the unused - units I disputed the total transaction with FORTIVA and their response was a copy of the contracts I signed with -. I have since written FORTIVA telling them that the contract I agreed signing however this was obviously not the dispute. I have not had a response. They however did send me a letter threatening to wire off my account and report me the credit bureaus. - did offer me an appointment in - to resolve the issue then cancelled the appointment. I now want a refund to the account and do not wish to do any further business with -. FORTIVA appears to be clearly on the side of - and directed me to resolve with them. - has made it clear and thus I demand a full credit and the account removed from my credit bureau trade list. Thank you, - - -

Atlanticus Services Corporation customer in Texas
Mar 20, 2016

* Source: CFPB Complaint Database

Atlanticus Services Corporation response to complaint:
Closed

Created with Highcharts 4.2.3Atlanticus Services CorporationComplaint HistoryComplaints3/20142/20155/20157/20158/20153/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Atlanticus Services CorporationBilling disputes88.9%11.1%ClosedClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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