TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank US Holding Company Bank account or service department,

Checking account Deposits and withdrawals New York

I was notified from TD Bank that they will begin " processing transactions chronologically '' instead of processing deposits FIRST on a daily basis, effective - -, 2016. This will result in people who do not have enough money to keep a buffer in their savings account, or have to live paycheck to paycheck, being penalized for being poor. This feels like an attack on the working class, and they are unapologetic about it in the very same notification letter : " If you rely on deposits posting first to cover your daily expenses, this change may result in more overdrafts. '' It is a crushing and condescending letter that makes me extremely upset. It is my hope that the CFPB can take them to task and get this devastating new policy that will definitely not make one " More easily manage your personal account. '' Reversed. The letter is signed by " - -, Senior Vice President '' Thank you for your time.

TD Bank US Holding Company customer in New York
Mar 17, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

Consumer disputes how TD Bank US Holding Company handled their complaint

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyDeposits and withdrawals61.1%27.8%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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