Ocwen Consumer Loan Complaint

Installment loan Managing the loan or lease

Ocwen Consumer Loan department,

Installment loan Managing the loan or lease California

Took out a home equity line of credit with - - in -. In -, - - transferred the servicing of the loan to Ocwen Loan Servicing , LLC . The principal balance of $0.00 was noted by Ocwen in a letter on -/-/- and the account was closed on -/-/-. I received a letter from them stating that they were drafting a Satisfaction document to send to the county for Lien Release/Satisfaction on -/-/-. To this date this has never been done. Ocwen is telling me that they have not received all necessary documents from - - to complete the process and - - claims they do n't know what Ocwen is talking about. And I still have a lien on my house!

Ocwen customer in California
Mar 16, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

Created with Highcharts 4.2.3OcwenComplaint HistoryComplaints10/201211/20127/20148/20141/20152/20156/201512/20153/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3OcwenManaging the loan or lease11.1%88.9%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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