Amex Credit card department,
Identity theft / Fraud / Embezzlement Virginia
- - - - - - # - - VA - SS # - - -/-/1962 American express send me this letter about an account and a request for a second card. I NEED THIS TO BE CLEAR I DO N'T HAVE AN AMERICAN E-PRESS CARD AND AND NEVER REQUESTED AN AMERICAN E-PRESS CARD. someone has stolen my id and applied for a card in my name see attached doc I need for this to be stopped and some - call me at - to get this resolved. i have been on the phone of over an hour and was transferred to - THREE TIMES THEN TO - THEN TO THE - AND NO ONE COULD HELP ME!!!!!!!!
Amex customer in Virginia
Mar 15, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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