Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Using a debit or ATM card Massachusetts

To Whom It May Concern, Citizens Bank has frozen my joint account with my - parents ( -/-/-.-/-/2016 ), without any notification or explanation!! Got so humiliated when my debit card did n't work, for the first time in my life! Eventually they forced me in to closing it ...!!!?? I have talked to many people from the bank but nobody is telling me what happened and why? They did mention something about being born in - ( -, which was decades ago!! )!? But that 's it! I still have other accounts with them, is it gon na happen to those as well? - - - did it to me before! So tired of being treated like a criminal .I am a U.S. citizen and been in the U.S. for almost 20 years, preschool teacher mother of - living my life peacefully, just want to know what is it that I have done to be discriminated against like this! - & - - -