ACS Education Services Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Pennsylvania

I have a student loan owed to ACS ( - - and - ) - around $2800.00. I am a - - - at the moment. I have sent School Verification Letter to ASC, however it has been updated to ACS system. I am able to pay back this student loan from -, 2017 when I finish my - ( - ).

ACS Education Services customer in Pennsylvania
Mar 09, 2016

* Source: CFPB Complaint Database

ACS Education Services response to complaint:
Closed with explanation

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How ACS Education Services handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3ACS Education ServicesComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/201610/201611/201612/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ACS Education ServicesDealing with my lender or servicer100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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