Guild Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Guild Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I closed on my home in - of 2015 and this month I received a notice from my mortgage company ( Guild Mortgage ) that I had a trust shortage. I called the mortgage company and they told me that because of the shortage my mortgage was reconfigured to cover the shortage. My payment went up over $360.00 a month.

Guild Mortgage customer in Texas
Mar 08, 2016

* Source: CFPB Complaint Database

Guild Mortgage response to complaint:
Closed with explanation

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How Guild Mortgage handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Guild MortgageComplaint HistoryComplaints6/20129/20122/20135/201312/20132/20143/20144/20146/20147/20148/201411/201412/20142/20154/20156/20157/20158/20153/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Guild MortgageLoan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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