United Security Financial Corp Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

United Security Financial Corp Mortgage department,

VA mortgage Loan servicing, payments, escrow account Arizona

This is my second CFPB complaint [ Case number : - ] regarding United Security Financial Corp 's mismanagement of my VA mortagage and now it appears that funds may have been embezzled. My account is payed electronically every month by - - and has NEVER been late or missed. - is their mortgage servicing agent ; and even though I have brought this to their attention directly, they have continued to harass me for early payments after the above referenced case was supposed to have been resolved. Now payments are being reported as " not made '' and balances are reported incorrectly in my statement. The Facts show clearly, that - - correctly transmitted payment on -/-/2016. United Security Financial Corp ( USFC ) issued a statement on -/-/2016 ( available on request ) showing no payment received ( or applied to my account ) and demanding a DOUBLE PAYMENT. No late fees were assessed by USFC and - confirms that the payment was successfully made. My payment appears to be NOT being applied to my account intentionally ; ergo, embezzlement and/or mismanagement can not be ignored.

United Security Financial Corp customer in Arizona
Mar 06, 2016

* Source: CFPB Complaint Database

United Security Financial Corp response to complaint:
Closed with explanation

Consumer disputes how United Security Financial Corp handled their complaint

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