Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Incorrect information on credit report account status

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Incorrect information on credit report Account status Washington

In - 2013, I became a -. During this time, my daughter and I shared an account through -. During - of my " - '' I deposited some Mailbox Coupons into the - account as cash, I do n't even remember this happening : ( - contacted me immediately and with the utmost embarrassment, I went into the local branch to clear up my mistake. I received a lecture from an account representative, paid the money that I owed, and had the account closed. I was assured that because I resolved it immediately there would be no repercussions other than the sheer embarrassment of the situation in front of town 's people and my daughter, I stopped -. Here we are over 2 years later and I am working really hard to get my credit up and stick to a stringent budget. This is when I learn - has reported " - '' on -/-/13 and the closure status is " not reported. '' This is on my credit report, is keeping me from opening a bank account, and simply not right considering I was told there would not be anything reported in regards to banking or me. Granted I know I made a horrendous mistake and I tried to make amends as quickly as possible. I wish it had never happened but it did and I do n't think I should have to continue to pay for this error especially when I was told I would not have to over 2 years ago.

Fidelity National Information Services, Inc. (FNIS) customer in Washington
Mar 04, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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