Plaza Home Mortgage Mortgage Complaint

Plaza Home Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Oregon

I made a payment to Plaza Home Mortgage on -/-/16. I received a confirmation number and a confirmation email. In - I was told by Plaza Home Mortgage that I had cancelled my payment on -/-/16 -. I did not cancel this payment. ( I find the time and the date of the cancellation very interesting. ) I received no confirmation number or any confirmation email that this payment was cancelled. Plaza home mortgage also states they tried to contact me to tell me of the cancellation. Plaza Home Mortgage called me on -/-/16 at - and I returned the call on -/-/16 but there was no mention of the payment being cancelled by the Plaza Home Mortgage Customer Service Representative. There was no other phone call or correspondence from Plaza Home Mortgage regarding this cancellation. There was no way that I could have known this payment had been cancelled.