Guild Mortgage Mortgage Complaint

Guild Mortgage Mortgage department,

FHA mortgage Settlement process and costs District of Columbia

I owned a home and sold it and closed on the loan on - -. -/-/2014 I had a loan modification and received money form HUD that was due to be paid back at the time of the sale. When the loan was refinanced, I was told this was rolled in to the original mortgage rather than being paid as a - mortgage. When the title company showed the second mortgage, the escrow company called and asked was it to be paid out separately, and was told by the mortgage company it was rolled in at the time of the refinance and was reflected in the higher mortgage payment and interest rate. Just 4 days before closing on - - I was told was this was not true by Guild Mortgage and that the - and - mortgage had to be paid off. I asked for confirmation and was not given sufficient documentation that the loan was not rolled in. Nor why my mortgage and interest rate was significantly raised at the time or refinance. from 3/25 % to 4.75 % -/-/2014. I would have asked for a different selling price had I been made aware that the HUD loan


it was a communication error. I also did not have the information or the opportunity to resolve it during closing as the buyer had to close on - - and threatened legal action while Guild insisted that there was no evidence that the new amount reflected the inclusion of the - HUD loan. I do n't see how someone at the mortgage company could tell me the seller and the escrow officer the same thing and then change at the last minute especially as it showed up on the Title as a separate line item ( # - ) and I and the escrow officer specifically asked about it. The closing and settlement process was a nightmare and not characteristic of my genuine good experience with this mortgage company. They have failed to respond to my requests for additional information or the request to explain the difference in the stated amount for loan and principal plus interest to be $1400.00 among and the discrepancy with what I was paying. I certainly would have had to sell my house if the payments were truly not loan and not what my regular loan statement indicated.