Capital One Credit card department,
Hello, I have a kohl 's credit card, and last month I paid my account off in full online, Two days later they made an attempt to charge my bank account the same amount again. It caused me an overdraft fee of $35.00, so I tried calling them and asked them why they would double-charge me. They claimed that I authorized those - payments which is n't true because I did n't owe Kohl 's anything.to pay on they even wanted to charge me a returen check fee which a manager said later that she wont
Capital One customer in Georgia
Mar 01, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
richard.fairbank@capitalone.com | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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