Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Deposits and withdrawals New York

I had about $5.00 remaining in an old bank account I was not using. Another company extracted an $8.00 payment from that account because they had the account information from 2 years ago and I did not realized that the credit card I had been using for auto pay for an $ 8 monthly payment had just expired. Low and behold, my + $5.00 turned into $160.00 of Citizen 's Bank charges. They charged me - $35.00 charges in overdraft fees and another - $7.00 charges over the course of the next 20 days. When I finally received my hard copy of the charges in the mail, I contacted - and they said they 'd refund me $35.00 but thats all they could do. Crooks!!! Stole $120.00 from me because their policy allowed and INSTRUCTS them to do it! Never again!