Capital One Credit Card Complaint

Capital One Credit card department,

Other fee Maryland

Captial One credit card has engaged in unfair, deceptive and abusive practices on my credit card with it. When I opened this account, there was no annual fee for the card, and I opened it because of this reason. Suddenly, on -/-/-, I was charged a $19.00 " member fee '', without warning. -/-/-, the only other charge on this card was $14.00 for a telephone service, which was a balance well below the credit limit. This same amount was paid electronically on -/-/2016, before the due date. However, because Capital One charged me a " gotcha '' membership fee, in contradiction to its advertised no annual fee for this card, it then charged me a late fee and froze the account because I did not pay it 's abusive charges. An electronic payment for $53.00, the entire balance on the card now, consisting mostly of these unfair charges, was paid today. Capital One should have this payment by tomorrow. Somewhat beside the point, I am away for the winter from the billing address and have not gotten Capital One 's last forwarded bill. However, it has gotten electronic, on-time payments regularly since the account was opened.