Synchrony Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease Kansas

I bought a merchandise using " Amazon Store Card ''. Its essentially a line of credit extended through Synchrony Bank. Like many other consumers Amazon lured me by offering an interest free period. However, a few weeks later I received a letter confirming my enrollment in the - - - that charges $1.00 for every $100.00 in balance per month. I HAD NEVER SIGNED UP FOR THIS SERVICE and AMAZON and or Synchrony decided to sign me up without my explicit and written consent. I have been an amazon customer for 15 years and an amazon prime for over 8 - its rather unusual and flabbergasting to see amazon practice such tactics to nickel and dime their customers.

Synchrony Financial customer in Kansas
Mar 01, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialManaging the loan or lease45.2%51.6%3.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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