Capital One Credit Card Complaint

Credit card protection / Debt protection

Capital One Credit card department,

Credit card protection / Debt protection North Carolina

I have had unauthorized account debits from a rental car company, - located at - - -, which is now over $800.00 when my confirmed quote was for $51.00 total. I have just had - -, and am being robbed by not only the rental car company, but also the credit card issuer Capital One, as they are of no help whatsoever. I would like to file a formal complaint against -, and now Capital One, as what is happening to me is illegal. infact Capital One just argued with me to no limit, and I was assaulted over the phone by -. Again I am recovering from neurosurgery at - - -, and I am reporting credit card fraud, and failure to resolve credit card fraud. I am the consumer in the situation, and I see no other option than to contact the FTC.

Capital One customer in North Carolina
Feb 27, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20155/20157/20159/201511/20151/20163/20165/20167/20169/20161/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneCredit card protection / Debt protection0.5%41.2%36.0%6.5%4.9%10.6%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.4%52.4%26.6%7.8%5.5%6.7%0.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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