DFC Global Corp Payday Loan Complaint

Payday loan Charged bank acct wrong day or amt charged bank acct wrong day or amt

DFC Global Corp Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt California

I obtained a pay day loan from -/-/- from Money Mart. The online application asked how often I was paid to indicate my repayment date. My next payday was -/-/- and money mart pulled the funds from my account on -/-/- causing - overdraft charges in the amount of $70.00 total and return check fees on my money mart account. I have since had that payment reversed as I should not be impacted as a consumer because there is a glitch in their system. I spoke to Money Mart 's online department many times and requested for a supervisor to return my call. I have yet to hear from a supervisor. I have received mutiple autodialer calls from money mart daily from multiple phone numbers to collect the debt. I have let Money Mart know my intention to file claim with CFPB and requested no additional autodialer calls and I was told I would have to send cease & desist to their support department. I advised that I wanted my cell consent to be removed and they declined to stop the calls. I have answered some of the calls requesting to speak to a supervisor and have been sent to a line that just rings and rings. My account has been documented by the online department of my dispute and that this was a glitch in their system that it still processed my repayment without recognizing my next paydate.

DFC Global Corp customer in California
Feb 27, 2016

* Source: CFPB Complaint Database

DFC Global Corp response to complaint:
Closed with monetary relief

Consumer disputes how DFC Global Corp handled their complaint

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