Summit Financial Corp Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Summit Financial Corp Consumer Loan department,

Vehicle loan Managing the loan or lease Indiana

I opened an auto loan in - - with Summit Financial. They just set up a website for the company about 4 months ago. I logged on to pay my account last month. The billed stated that my payment was $430.00 + $110.00 miscellaneous fee= $540.00. I paid that amount. This month I check my online account only to see that This month 's payment included another $110.00 miscellaneous fee. I called Summit to find out what this miscellaneous fee is and she explained that the $110.00 was not being charged each month. It was for - NSF fees that were applied to my account in -. They are continuously charging interest on this $110.00 even though I made a payment which was more than enough to cover it. Instead of applying my overpayment to eht $110.00, they have the funds " set aside '' for me until I have enough extra month to make a full payment. They said that I have to " request '' the money be applied to the miscellaneous fee. Also, this company just recently started sending out statements within the last 9 months. Before then, I had no way of knowing what is charged and what is due. I believe this company is unfairly collecting interest by keeping consumers in the dark in regards to this " miscellaneous '' fee collection and interest accrual. I have requested a copy of my entire transaction history, but I am sure that this " extra '' money they have sitting aside for me has been there for a while. And instead of applying it to my principal balance, they have been unfairly gaining interest on it while charging me additional interest at the same time.

Summit Financial Corp customer in Indiana
Feb 26, 2016

* Source: CFPB Complaint Database

Summit Financial Corp response to complaint:
Closed with explanation

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