JPMorgan Chase & Co. Credit Card Complaint

Unsolicited issuance of credit card

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card California

Within 4 weeks, I have been contacted by the fraud departments for - different credit cards. Chase Amazon Rewards, -, and Chase Freedom have all said someone applied for credit cards in my name. I was contact by phone for the first - and received notices in the mail for all -. I said I had n't applied for any credit cards other than Symphony which is affiliated with a bed I purchased from - - on - -. This one is legit. The others are not. Chase Amazon and - sent me the credit cards, and I cancelled them immediately. 2 days later, a bank statement from - - - arrived in the mail. I have a valid - - card with them, but I did not open checking and savings accounts. The statement showed no activity on them. I closed these immediately too. All - banks verified the applicant had my correct name, address and birthdate, but they gave different social security numbers and phone numbers. I went to - and obtained a - report on myself and enrolled in their credit alert program. My report shows recent inquiries from these banks. My name and address is correct on all. - has an old - area code phone number from 10 years ago, but it was mine. - has a - area code phone number which I have never had. I called - and someone answered. Reverse white pages shows this to be a - - number in -, California. I do n't know who it is, but it would be worth someone investigating. I 've never had an identity attack like this before. What do I do next?

JPMorgan Chase & Co. customer in California
Feb 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20164/20167/20169/201611/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Unsolicited issuance of credit card72.7%27.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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