Citibank Credit Card Complaint

Payoff process

Citibank Credit card department,

Payoff process New York

- - - I paid off my Sear card balance of $700.00 - - - I buy supplies at - to replace my kitchen sink $120.00 - - - I make a payment of $330.00 to payoff the supplies and kitchen sink purchased online - - - The - 's charge for the sink is posted $210.00 - - - My most recent payment is not posted. I am charged finance charges. - - - I call Sears to see what has happened. Support is poor. They can not accept a pdf copy of my receipt and do n't answer the fax number they gave me for the fax copy. I call CFPB online to report shenanigans!

Citibank customer in New York
Feb 24, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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