JPMorgan Chase & Co. Money Transfers Complaint

International money transfer Money was not available when promised

JPMorgan Chase & Co. Money transfers department,

International money transfer Money was not available when promised California

I was contacted by -, - -, and asked if I would like to sell the time share we purchased in -. She said she had a buyer ready, she sent a contract - -, 2015, read it over with me on the phone. Then she said I had to send her commission, which would be fully refunded by the buyer. Then it was title fees, then - fees, etc., and to be refunded back to me. I was also contacted by - - at - - - -, and told he was holding the money in escrow account. Many promises, no action. Have not be able to get anyone to call me back for weeks.

JPMorgan Chase & Co. customer in California
Feb 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20165/201611/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Money was not available when promised100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%6.1%1.2%14.4%75.8%1.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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