NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Fees

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Maryland

The Western Union Netspend card is only - of - prepaid cards I use to pay bills and receive deposits. This year I decided to apply my tax return ( both STATE & FEDERAL ) not knowing the amount of hidden fees that was attached to this card. I learned there is a $720.00 daily ATM limit, however ; there is a cut off of $ - $300.00 per ATM withdrawal. Each ATM withdrawal has a $2.00 fee attached. There is not option to increase your limit to illuminate the fees. I signed up for a monthly plan fee thinking it would save money but the card makes the money back once I make a withdrawal. I have attached a spreadsheet of the fees since - ( $290.00 ). If statements are needed I will be more than happy to fax them to you. These cards are only a setup to KEEP struggling consumers in a hole that is ALREADY TOO BIG!!!

NetSpend Corporation, a TSYS Company customer in Maryland
Feb 22, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints11/20143/20155/20156/20159/20152/20165/20166/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyFees66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFees2.2%64.9%29.1%3.7%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints