Capital One Credit Card Complaint

Capital One Credit card department,

Other fee Michigan

In the case of - different credit card companies, I paid off my entire balance in - 2016 and yet got charged finance charges/interest for this month, - 2016. I called both Capital One and - - and was told, " interest charges accrue daily, were n't reflected in your balance due, so you still owe these fees. '' I paid them each around $10.00 " interest '' but I do n't understand, how can one pay on time, pay off the entire balance and still get charged interest while having a zero balance? In the past, after I paid off the balance of a credit card, that was the end of any charges.