JPMorgan Chase & Co. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

JPMorgan Chase & Co. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan New Jersey

Chase has sent me a notice of accelerated action taken against myself and my father for -. I have received ZERO statements from - informing me of my current balance for two months and when the extended modification agreement was entered into I was specifically told that a forbearance would be applied to past due loan. This is the first letter i received and I obviously can not pay - in full.

JPMorgan Chase & Co. customer in New Jersey
Feb 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20166/201610/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Dealing with my lender or servicer91.3%8.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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