Xoom Money Transfers Complaint

International money transfer Other transaction issues

Xoom Money transfers department,

International money transfer Other transaction issues Nevada

-OOM took payment, did not provide service..threatened cancellation..they were told to go ahead and return all monies, they never responded

Xoom customer in Nevada
Feb 15, 2016

* Source: CFPB Complaint Database

Xoom response to complaint:
Closed with explanation

Company profile

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How Xoom handles Other transaction issues complaints

Created with Highcharts 4.2.3XoomComplaint HistoryComplaints10/20131/20143/20145/20146/20149/20143/20157/20152/20163/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3XoomOther transaction issues90.9%9.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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