Comerica Credit Card Complaint

Comerica Credit card department,

Identity theft / Fraud / Embezzlement Georgia

On -/-/16, my - - benefits in the amount was STOLEN by someone using my personal information. Direct Express changed by address on -/-/16 at - -. to an address in -, -. I 've never been nor lived in -, -. - seperate trips were made to an ATM in - -, - and my account was DRAINED. I 've been back and forth witth Direct Express on NUMEROUS occassions to no avail. -/-/16, I went to SSA and did the -. process required by Direct Express. When I called Direct Express back on -/-/1216, they said SSA had n't given them the information. I know that 's not true because the CSR at SSA did it while I was at her window. Direct Express is n't a reputable company to handle people 's SSA benefits. They 're not - accredited, have a F rating and over - complaints on -. Direct Express has a vast history of fraudulent activity regarding SSI and - benefits. I 've filed complaints with the FTC and - of -. I 'm not backing down because this is my money ; money I worked hard for and I want every penny back. Also, I 've been in touch with someone from Comerica Bank. They 're no better than Direct Express. There should be action taken against this company because they are not safeguarding our SSA benefits.