NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Fees

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card California

I was sent an unsolicited prepaid card in the mail. I looked over the material that came with it carefully and saw that there was a list of fees. Among the fees listed was an " Account Maintenance ( Inactivity ) fee '' of $5.00 per month. I am not sure whether or not I have to activate this card in order to be assessed this fee, but it seems to me that being sent something that I did not apply for and possibly being assessed a fee for not using it may be worth your attention. The company that sent this is netSpend at -. - -, - T- -. Reading carefully the documentation that came with this card, it appears that I have to actively contact them to decline this card.

NetSpend Corporation, a TSYS Company customer in California
Feb 15, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints11/20143/20155/20156/20159/20152/20165/20166/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyFees66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFees2.2%64.9%29.1%3.7%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau

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