Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

APR or interest rate Utah

This is regarding the RCI Mastercard from Barclaycard. I set automated payments through my online banking for a transfer I did over a year ago and payments were happening without any problem. The on - -, - I learned that I owed over $200.00 dollars in late fees, which was unexpected given the automated payments. I called and was told there had been an interest rate change that I did n't know about. Anyway, not only I proceeded to pay that fee but I also asked what the balance amount was so that I could pay it in full and have - balance. The proceeded to pay the full amount but then on - -, - I get a statement indicating a balance of close to $1000.00. Note that I made no use whatsoever of the credit card. I called again and the representative said it was balance left from the last payment. I insisted that I paid


that I still owe $2.00. This is unacceptable! I called and was told it was interest. Why is RCI Mastercard Barclay doing this? The only explanation is that by ripping of a few dollars out of hundreds of thousands of customers they are ripping - dollars from us. I the end the representative waved that payment but ( a ) I may still get another statement next month and ( b ) the issue is not the amount but the act. There should be a Class Action Suit against RCI Mastercard Barclay because this is deliberate abuse. I demanded all my conversations with RCI Mastercard Barclay to be recorded so that they can be subpoena. It is the responsibility of the authorities to take action on this.